Frequently Asked Questions


Table of Contents

  1. How does HomeConnect Work?
  2. Why does HomeConnect require my personal information and is it secure?
  3. Why should I use HomeConnect?
  4. Who is HomeConnect?
  5. How long does it take to connect my utilities?
  6. How much does it cost?

How does HomeConnect Work?

HomeConnect has contracted with homebuilders and Realtors to provide a service which allows a new homeowner to connect their utilities, telephone, Cable/Video and Internet services with just one call or visit to http://www.homeconnect.info/.

The service is free to homeowners as most service providers are willing to pay a small fee to be listed on the site. We provide you with the choices available in your area for electric, natural gas, cable/video, telephone, long distance and Internet services. Once you have made your selection, we coordinate the installation with your chosen providers to ensure that all of your services are active on the day you move in. It's that easy!

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Why does HomeConnect require my personal information and is it secure?

Most service providers will require a minimal amount of information about you, the customer, in order to turn on or transfer service.  Typically we will require your social security number, drivers license number in some states and your previous address. This information is secure and we NEVER sell or use your personal information for any purpose other than to work on your behalf to connect your utilities.

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Why should I use HomeConnect?

Your builder or Realtor has contracted with HomeConnect to work with you to efficiently and effortlessly connect all of your utilities. The service is free and is designed to allow you to spend your time doing more important things than make calls to service providers

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Who is HomeConnect?

HomeConnect is an affiliate of Greyfox Services, a premier provider of structured wiring products and services. The company, founded in 2003 provides one-stop shopping to new home buyers for all utility, entertainment, communication and Internet services. The company was founded on the belief that new homebuyers face a myriad of choices with little or no guidance in choosing service providers. HomeConnect will provide consumers with a tool for intelligently selecting service providers including electric and gas (where deregulated), video/entertainment, local telephone services, long distance telephone services and Internet service.

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How Long does it take to connect my utilities?

We recommend that you allow a minimum of 15 days for connection.  If you are building a new house, there may be some construction required to connect your house to the utility, telephone or cable lines. 

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How much does it cost ?

The service is free to the homeowner.

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HomeConnect.
Copyright 2003 HomeConnect. All rights reserved.
Revised: 08/06/03.